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Our Promise To You
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TestimonialsAugust 5th, 2010 Dear Doug and Paul, Thanks for your perseverance, flexibility, and use of the loaner for such an extended time. Your services are always executed with care and excellence. Thanks again for your service! Thanks so Much! February 15th, 2008 Dear Paul: I wanted to thank you and your staff for working on my 2001 BMW. Although I was a little disappointed that after I picked it up originally there were issues with the radiator coolant, I was very appreciative as to how you handled the situation. Your professionalism and attentiveness to my concerns was top notch. Being in the customer service business myself, it is important to me that I give my clients the utmost attention and address their concerns immediately when problems do arise. Unfortunately, it is rare that I deal with others who treat their customers the same way, but I am glad that you do not fall into that category, as you treated me like I would my own clients. For that I am grateful. I just wanted to say thank you again and I look forward to returning to Johnson and Johnson for future service needed on my BMW. Sincerely, March 14th, 2003 To the folks at Johnson & Johnson Imports: Thank you so much for your quick, honest, and high quality service. I never thought I would enjoy dealing with a mechanic shop, but you are always so pleasant and personable. I appreciate your care and concern for your customers, and above all, your upfront, honest approach. I became a customer in 2000, and have been extremely satisfied with your service. There are two things every girl needs – a good hairdresser and a good mechanic. That peace of mind brings a lot of loyalty (and a lot of referrals!). Thanks again for everything and I’ll see you in 3,000 miles! Sincerely, May 6th, 2005 Thank you so much for such great work you just did on my 1993 Subaru Legacy. The entire driving experience of that car is now greatly improved and I very much appreciate the attention to detail on the repairs. All in all, the best I have seen in the area. You have a new customer! Thanks again, August 14th, 2006 Steve, Thanks so much for taking my BMW on such short notice last Thursday and for making the extra effort to have it ready that day. We were able to take our trip the next day as planned. As always, we are very pleased with the service your company provides. Andy April 13th, 2006 Dear Paul, Steve, Doug and William: Once again, thanks very much for your work on my vehicle! The car has 698,500+ miles and I always say when it turns 1 Million, I’ll think about a new one. I wouldn’t have gotten this far without your help! Sincerely, My Turn to send you guys a thank you note, though a very belated one. Thanks especially to Paul for checking the noise in my Subaru Legacy and fixing it – at least for a bit, before I headed up north. I really appreciated your kindness in helping me with this. Best, March 1st, 2002 Johnson & Johnson: Thank you so much for the repairs made on our car! It is such an incredible blessing to have you near by to go to. With so many miles on our vehicle (1992 Camry with 221,000 miles!) and with us being on the road so much, it is reassuring for us to know there is such a reliable repair shop to go to. The car is running perfectly after your work. We also appreciate the timeliness of the repairs. We will certainly recommend you to everyone we know. Thank you again for the repairs and for being a blessing to us! Thanks! Dear Johnson & Johnson Folks: There aren’t enough words to express the gratitude I feel for your generosity of time (& spirit), to take my car on a “drop-in” basis. Thank you, thank you, thank you!!! Dria J. March 1st, 2002 Dear Doug: Thank you so very much for your generous gift towards the repair of our vehicle! We truly appreciate you and your wife’s contribution. It is such a blessing to have such a wonderful church family and to be a part of an incredible Sunday school class. We are constantly amazed at the outpouring of love people have demonstrated to us! The Bonners |
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