Johnson & Johnson Import & Domestic Specialists
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
Garner, NC
Dean Macko, 09/26/2026When I learned from my regular Audi shop that my evaporator core was leaking, the initial bid of over $5,000 absolutely stunned me. Part of the reason they were so expensive was they kept telling me that in addition to pulling out the entire dashboard, that they would also need to replace the front windshield as it would be damaged during the repair. Another shop worned me of this issue but came in around $4,300. I called Johnson and Johnson knowing that they specialize in Imports and their quote of $2,300 was very appealing. Not only did they not touch my windshield but I know they worked extra hours over and above what they quoted. My air conditioning runs perfect, there is no rattling at all from inside of my dashboard and I trusted them to put the car back together the way they found it. I will definitely be going back!
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