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CUSTOMER SURVEY


Customer Survey

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Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Johnson & Johnson Import & Domestic Specialists in Garner

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OUR REVIEWS

 (43 Reviews)
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reviewiconGarner, NC

When I learned from my regular Audi shop that my evaporator core was leaking, the initial bid of over $5,000 absolutely stunned me. Part of the reason they were so expensive was they kept telling me that in addition to pulling out the entire dashboard, that they would also need to replace the front windshield as it would be damaged during the repair. Another shop worned me of this issue but came in around $4,300. I called Johnson and Johnson knowing that they specialize in Imports and their quote of $2,300 was very appealing. Not only did they not touch my windshield but I know they worked extra hours over and above what they quoted. My air conditioning runs perfect, there is no rattling at all from inside of my dashboard and I trusted them to put the car back together the way they found it. I will definitely be going back!

, 09/26/2026

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We are currently on the lookout for the following:

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  • partners

    ASE (Automotive Service Excellence)
    Bosch Service
    Garner Chamber of Commerce
    BIMRS Independent BMW Association
    Car Care Aware